Technical Customer Service Manager – Johannesburg South – Gauteng
Based in JHB, South; Salary: Market Related + Benefits
Please Forward: Microsoft Word CV-No Faxed/Scanned Acceptable; Recent Payslip and ID Copy – firstname.lastname@example.org
- Grade 12 Certificate; Completed Commercial Degree
- Business process & IT system oriented
- The ideal candidate must have a minimum of 5 years management experience in a manufacturing / sales environment.
- Excellent inter-personal skills and strong customer focus is essential.
- A high level of computer literacy is required with an exceptional working knowledge of SAP (Operational and Reporting).
- Lead the Customer Service Team and manage the customer service operation to enhance the company’s reputation in the domestic market place by maintaining close cooperation with Sales, Finance, Planning Operations and Distribution to continuously improve customer service.
- Ensure optimal customer service at lowest cost and maximum efficiency by constant liaison with external and internal customers and suppliers
- Propose & implement changes in existing methods and methodologies to proactively achieve and promote the company’s interests […]