Complement Recruitment are recruiting for an External Telesales Consultant based in Pinelands, Cape Town Western Cape. The External Telesales is responsible for driving profitable revenue growth through proactive telephonic prospecting, face-to-face customer engagements, site visits, tender participation and new business development. The role focuses on securing medium and large organisations that are not currently purchasing from the company, while developing existing customer relationships and achieving agreed sales and gross profit targets.

Apply Directly for this Job by clicking here – https://bit.ly/3LkgmiK

Minimum Requirements Qualifications And Skills

• Minimum Grade 12 Certificate.
• Sales, Marketing or Business-related qualification would be advantageous.
• Valid driver’s licence and own vehicle essential
• Minimum 3 years’ proven sales experience in telesales, external sales, business development or account management.
• A demonstrated record of achieving targets and securing new B2B business is required.
• Tender or proposal preparation experience, and experience in the products and service industry, facilities management or related services, would be advantageous.

KNOWLEDGE AND SKILLS REQUIRED
• Strong telephonic prospecting, appointment-setting and face-to-face selling skills.
• Proven ability to identify decision-makers, qualify opportunities, overcome objections, negotiate and close business.
• Working knowledge of tender administration, proposals, commercial pricing and deadline management.
• Excellent verbal, written, presentation and relationship-building skills.
• Sound understanding of sales principles, customer service practices, market trends and customer needs.
• Proficiency in Microsoft Word, Excel, Outlook and PowerPoint, with practical experience using a CRM system.
• Strong planning, territory management, time management, attention to detail and record-keeping skills.
• Ability to work independently in the field while collaborating effectively with internal teams.

COMPETENCIES REQUIRED FOR THE JOB
Results Driven | Customer Focus | Negotiation and Influencing | Relationship Building | Initiative and Self-Motivation | Planning and Organising | Business Acumen

KEY PERFORMANCE INDICATORS
• Sales revenue and gross profit target achievement.
• New customers acquired and value of new business secured.
• Qualified leads generated, customer appointments completed and pipeline value maintained
• Quotation conversion rate, tender submissions completed and tender outcomes.
• Customer retention, account growth, forecast accuracy and CRM/reporting compliance.

ADDITIONAL REQUIREMENTS
• Valid driver’s licence and own reliable vehicle are essential.
• Willing and able to travel regularly within the assigned territory and attend customer or tender engagements when required.
• Professional appearance and the ability to represent the company confidently at customer premises.

Duties:

• Achieve and exceed agreed monthly, quarterly and annual sales revenue and gross profit targets
• Generate new business through structured outbound calling, referrals, networking, online research and field prospecting.
• Identify and target medium and large organisations that are not currently purchasing from the company.
• Build and maintain a qualified sales pipeline and prioritise opportunities according to value, probability and next action.
• Schedule and attend customer meetings at client premises and conduct site surveys to understand consumable requirements
• Present appropriate company products and service solutions in a professional and commercially persuasive manner.
• Prepare accurate quotations, proposals and supporting sales documentation, and follow up consistently to close opportunities.
• Identify suitable public and private tender opportunities and maintain a tender opportunity register
• Attend compulsory tender briefings, site meetings, presentations and clarification sessions as required.
• Coordinate pricing, technical input, compliance documents and internal approvals to submit complete tenders by the deadline.
• Maintain and grow existing customer relationships by identifying cross-selling, upselling, renewal and additional-site opportunities.
• Negotiate within approved commercial parameters and escalate exceptions for management approval before commitment.
• Capture all leads, calls, visits, quotations, tender activity and next steps accurately and timeously on the CRM system.
• Monitor market trends, competitor activity and customer needs, and share relevant market intelligence with management.
• Work closely with operations and service teams to ensure proposed solutions are practical and customer expectations are clearly handed over.
• Maintain professional conduct, accurate records and excellent customer service throughout the sales process.

Find Us On Social Media

Apply Directly on our Contact Form – Attach your Microsoft Word CV, and complete all the required information – www.complement.co.za/contact

Please Note: Companies may expire jobs at their own discretion. Should you not meet the minimum requirements or hear from us within 3 weeks, please consider your application unsuccessful.

Complement Recruitment are recruiting for an Area Sales Consultant based in Pinelands, Cape Town, Western Cape. The successful candidate will be responsible for developing new business, achieving monthly targets, managing, and growing the existing customer base, conducting surveys and needs analyses, negotiating pricing, and following up on installations and customer queries.

Apply Directly for this Job by clicking here – https://bit.ly/3LkgmiK

Minimum Requirements Qualifications And Skills

• Minimum Grade 12 Certificate, Sales and Marketing Diploma would be advantageous.
• A minimum of two years’ external sales experience.
• Industry experience in the service or facilities industry preferred
• Drivers License, Own reliable transport.
• Computer literacy and the ability to work effectively on multiple online platforms.
• Strong prospecting, negotiation, customer relationship, time management and communication skills.
• The ability to work independently in a fast-paced environment, manage a daily diary, and consistently pursue monthly sales targets.
• Attention to detail with strong administration skills

Duties:

• To grow new and/or additional business.
• Building relationships with existing clients in their specific areas.
• Planning of monthly & daily activities and organising a daily diary.
• Achieving monthly sales targets and focus on specific market areas.
• Re-signing and upgrading of customers.
• Prospecting and conducting of needs analyses and surveys.
• Follow-up on customer queries and ensure after-sales service.
• Follow up on installations, completion of installations, withdrawals & surveys.
• Ensure customer satisfaction & smooth running of the business.
• Prepare and submit commission sheets.
• Promote the image of the company and its services and products at all times

Package on offer:
 R22,000 – R25k per month, inclusive of basic salary and company Provident Fund contributions
 Company fuel card
 R400 monthly cell phone allowance
 Excellent commission structure

Find Us On Social Media

Apply Directly on our Contact Form – Attach your Microsoft Word CV, and complete all the required information – www.complement.co.za/contact

Please Note: Companies may expire jobs at their own discretion. Should you not meet the minimum requirements or hear from us within 3 weeks, please consider your application unsuccessful.

Complement Recruitment are recruiting for a customer service coordinator for a permanent position based in Pinetown, Durban, Kwazulu Natal. Responsible for the daily coordination of service teams, fleets and ensuring that all scheduled work is delivered efficiently, accurately, and on time.

Apply Directly for this Job by clicking here – https://bit.ly/3LkgmiK

Minimum Requirements Qualifications And Skills

• Minimum Grade 12 Certificate.
• Certificate or diploma in Operations Management, Logistics, Customer Service, or a related discipline is advantageous
• 2-3 years of experience in a service delivery, operations coordination, fleet scheduling, or logistics control role
• Managing people and sub-ordinates, supervisory experience
• Own transport preferred, located in Pinetown or surrounding area

This role acts as the primary link between the client and the company, handling bookings, updates, and client resolution. The Customer Service Coordinator ensures the smooth execution of operational plans by managing people, information, stock, and service processes at ground level including handle routing, scheduling, and system updates.

Duties:

• Plan and adjust daily technician and vehicle allocations based on service needs
• Update client routing in response to public holidays, changes, or special requests
• Supervise technician check-ins, monitor progress during the day, and manage route adherence
• Ensure teams are in uniform, equipped with PPE, and meeting time and service quality targets
• Act as the main point of contact for clients regarding schedules, service status, and delays
• Liaise with clients to confirm installation dates or service bookings
• Open and close tickets in the service platform
• Maintain and control the use of handheld devices; issue and retrieve daily from staff with sign-off
• Issue and track consumables, fuel cards, and vehicle keys; maintain logs of daily usage
• Assist with monthly stock counts
• Monitor service performance metrics such as on time performance, handheld device usage, and job completion
• Investigate minor complaints or missed services; implement immediate corrective actions

Knowledge & Skillset:

• Skilled in aligning service resources (staff, vehicles, stock) to daily operational needs using structured planning tools
• Capable of adjusting schedules in real time based on priority, disruptions, or client demands
• Able to track, interpret, and act on key operational indicators such as technician attendance, service completion, and route adherence
• Competent in identifying performance gaps and escalating issues appropriately
• Uses service data and system outputs to support daily decision-making (e.g., rerouting, reallocations, escalation timing)
• Understands how operational data translates into service outcomes and team productivity
• Proficient in Microsoft Excel, Outlook, and Teams for coordination, communication, and schedule management
• Comfortable using service platforms (e.g., job ticketing systems, handheld device data) and digital documentation tools

Find Us On Social Media

Apply Directly on our Contact Form – Attach your Microsoft Word CV, and complete all the required information – www.complement.co.za/contact

Please Note: Companies may expire jobs at their own discretion. Should you not meet the minimum requirements or hear from us within 3 weeks, please consider your application unsuccessful.

Complement Recruitment are recruiting for a customer, client services supervisor based in KuGumpo City, East London, Eastern Cape. This is a permanent position for a junior level supervisor to upskill themselves across the branch and sites.

Apply Directly for this Job by clicking here – https://bit.ly/3LkgmiK

Minimum Requirements Qualifications And Skills

• Minimum Grade 12 Certificate.
• Qualification – Operations Management Diploma is advantageous.
• 2 Years’ management / leadership supervisor / office management experience
• HR / IR experience will be advantageous.
• 2 Years’ service management experience in products and services based businesses.
• Driver’s license Code 08, own vehicle
• Please Note: this is a junior-mid level position 2 years experience, no more than 5 years

Duties:

• Full responsibility of services within the Branch.
• Asset Management.
• Customer visits and liaison / problem solving.
• Vehicle maintenance/servicing and check list.
• Supervision of loading and uploading of stock.
• Management oversight and involvement in health & safety procedures in conjunction with health & safety representative.
• Adherence to and achieving stipulated key performance indicators in terms of use of handheld devices; providing services on time and sequencing of services followed.
• Manage installations, maintenance tickets and withdrawals.
• Order & control of stock and warehouse.
• Stock management and control of contract consumables.
• Staff management & training
• Distribution staff management.
• Attend meetings as required at customers sites.
• Management and coordination of client safety files and safety files at client sites in order to keep them up to date and current.
• Manage employee medicals and inductions for specific sites where needed to keep these certifications current and up to date so that work can be conducted at these sites without interruption.
• Performance of reasonable tasks other than what is stated above.

Find Us On Social Media

Apply Directly on our Contact Form – Attach your Microsoft Word CV, and complete all the required information – www.complement.co.za/contact

Please Note: Companies may expire jobs at their own discretion. Should you not meet the minimum requirements or hear from us within 3 weeks, please consider your application unsuccessful.

Complement Recruitment are recruiting for a Facilities Operations Coordinator based in eThekwini, Durban, Kwazulu Natal. The coordinator is responsible for ensuring smooth daily operations through effective administrative, facilities, and security management, contractor services with strong follow-through and proactive resolution of delays.

There are various duties across all departments, someone who is competent, articulate and has an aptitude for technical and admin tasks will be best suited for this role.

Apply Directly for this Job by clicking here – https://bit.ly/3LkgmiK

Minimum Requirements Qualifications And Skills

• Minimum Grade 12 Certificate.
• BCom Degree in Supply Chain, Operations, Logistics, Administration or Human Resources
• Computer literacy, including proficiency in Microsoft Office applications, Excel (Advanced Level)
• Own Reliable Vehicle and Code 08 Drivers License
• 3–5 years’ relevant operations, contract or facilities generalist experience
• Procurement experience will be advantageous, as would exposure to payroll and hr assistance
• Able to work under pressure, multitask and teachable

SKILLS AND COMPETENCIES
• Valid Code EB driver’s licence and own reliable transport
• Strong planning and organising skills
• High level of attention to detail
• Effective interpersonal and communication skills
• Ability to work independently
• Proficiency in Microsoft Office and administrative systems
• Proven reliability and accountability
• Ability to track, monitor and report on assigned activities accurately
• Ability to expedite tasks and proactively address delays
• Competence in maintaining and managing administrative systems
• Willingness to work irregular hours and remain available on call, where operationally required

KEY RESPONSIBILITIES

Operations And General Administration
• Provide general office administration support
• Oversee company vehicle and transport arrangements
• Oversee employee travel arrangements, including local and international travel
• Manage visa, travel insurance and passport-related administrative requirements
• Manage employee uniform control and related records
• Manage company mobile phone administration, stationery
• Prepare contract documentation and supporting records
• Liaise professionally with external stakeholders and service providers
• Support TQM, IMS and safety-related initiatives as required
• Track, monitor and expedite assigned administrative activities to ensure timely completion

Facilities, Guest House And Maintenance Management
• Manage expatriate guest house and visitor accommodation arrangements
• Ensure the proper upkeep, cleanliness and readiness of facilities
• Coordinate maintenance and repair requirements at the guest house
• Liaise with contractors and monitor completion of agreed work

Security And Risk Management
• Manage access control processes and security systems
• Respond to and coordinate the management of security incidents and risks
• Remain available after hours to support emergency requirements, where necessary
• Coordinate labour disruption reporting and related administrative requirements

Service Provider And Contract Management
• Manage service provider service level agreements
• Monitor service delivery to ensure cost-effectiveness and agreed standards
• Conduct service provider performance reviews as required
• Oversee canteen, cleaning, horticulture and transport-related service providers

Administrative Support, Store Room And Records Management
• Maintain the store room in accordance with 5S principles
• Maintain accurate inventory records
• Maintain contractor files, documentation and appropriate filing systems
• Coordinate VIP visits, internal functions and related administrative arrangements

Compliance, Reporting And Audits
• Prepare and submit monthly MIS reports
• Conduct guest house audits and follow up on corrective actions
• Prepare and submit inventory reports
• Conduct IMS/FMS audits and maintain supporting records

Labour Disruptions, Incidents And Investigations
• Maintain accurate headcount registers during labour disruptions
• Prepare incident reports and supporting documentation
• Assist with investigations and related administrative follow-up

Community, Stakeholder And Csr Coordination
• Liaise with community representatives and stakeholders in a professional and appropriate manner
• Coordinate stakeholder-related activities, including CSR (Corporate Social Responsibility) initiatives and company events

Manage Labour Contracts:
• Ensure monthly meeting take place and minutes are shared within a day.
• Review salary, wages reports and costings report

Find Us On Social Media

Apply Directly on our Contact Form – Attach your Microsoft Word CV, and complete all the required information – www.complement.co.za/contact

Please Note: Companies may expire jobs at their own discretion. Should you not meet the minimum requirements or hear from us within 3 weeks, please consider your application unsuccessful.

Apply Directly for this Job by clicking here – https://bit.ly/3LkgmiK

Minimum Requirements Qualifications And Skills

• Grade 12; Bookkeeping certificate / equivalent. Qualification in administration will be advantageous.
• 3 Years’ experience in administration in a pressurised environment
• Drivers License, Own Transport

Duties:

• Loading of customer contracts on system to ensure accurate billing to customers / manual billing – reinvoicing / once-off invoices.
• Doing monthly dispensing recon to balance rental assets.
• Printing count sheets.
• Updating stock sheets to ensure all batches relevant to stock are posted.
• Manage & confirm stock take to ensure effective stock control.
• Ensure that all relevant documentation pertaining to petty cash is signed off by the GM.
• Complete forms & obtain documents for finance, health, wealth and investments
• Maintain EAA’s, personnel files, leave records and overtime.
• Issuing of engagement pack to new employees.
• Issuing of termination pack to employees who leave the Company.
• Managing the attendance registers.
• Ensure that the deadlines are met in respect of the Base revenue report / updates to the Accountant of base on flash / manual invoice report / voided invoice report to the Credit control Supervisor.
• Preparing the monthly commission in accordance with the sales policy to ensure on-time payment to Payspace & printing of pay slips.
• Collection & submission of staff salary inputs.
• Assist the GM with Flash reports & explanation on actuals, using the IT system for cost control.
• Ensure segregation of duties to ensure system soundness
• Ensure correct documents are sent to Head Office for the accurate billing to customers.
• Complete the register after installation/withdrawal & ensure that the GM signs contracts & new data sheets.
• Keep the register updated & follow up with consultants on outstanding

Find Us On Social Media

Apply Directly on our Contact Form – Attach your Microsoft Word CV, and complete all the required information – www.complement.co.za/contact

Please Note: Companies may expire jobs at their own discretion. Should you not meet the minimum requirements or hear from us within 3 weeks, please consider your application unsuccessful.