What People Say About Us

In depth Reviews of our Tried and Tested Services

From Both sides of the Spectrum - Client and Candidate


We pride ourselves in adding value to our client’s recruitment process and ensuring the introduction of new team members is a streamlined enjoyable process. 

Making them feel included within your existing dynamic staff complement. 

The relationship after the successful placement continues to grow, this comes naturally to us. A value added one stop service!

This is our design throughout the business and all the relationships we encounter.


Complement Recruitment merge, and emerge with you. We provide solutions, alternatives, not more problems. After all, that is what you are looking for right? 

 Each business model is different, there is no “one size fits all” for each industry discipline. 

Your hiring and recruitment services should be no different. In need of talented, diverse people in your teams?  

Outsource your Recruitment to us, and Hire right for your Business.


client testimonials - complement recruitment testimonials

We had been searching for almost a year for a Senior Specialist within our Executive Team. Thanks to Candice and her persistence, understanding the crucial demands of our business and its people, and “seeing the bigger picture”. Complement Recruitment presented profiles of dynamic and experienced prospective applicants, whose expertise were of no comparison to those we had previously received. Our newest team member far exceeded our expectations, and what we were told was available in today’s tough climate. Proof that talent is out there, if you persevere and partner with the right people.

hr manager

Candice reached out to our HR Department to inquire if we had any technical vacancies available, that was just under 2 years ago, in the midst of the Covid-19 Pandemic. The market, and most businesses were very unsteady and unsure of the future at that time, yet we needed key skills, and staff urgently. We have not looked back on our business partnership with Complement Recruitment. We are so thankful to Candice’s guidance, leadership, determination and communication throughout each interaction and role we work on. Her level of commitment in finding the right candidate, whether it takes week or month, which no other recruiter or agency has ever done is why we will continue to make use of Complement Recruitment’s exceptional services. It truly is a partnership, and we recommend Candice to any business that seeks the assurances of key capabilities – management and control over your staffing and hiring (recruitment) outsourced operations.

technical manager

Candice approached me for recruitment services, and it so happened I was looking to fill a position. I never expected my life to be made that easy with that level of professionalism. There is no better or worse time to talk to her clients, she is always there ready to assist and make sure that she gets you the perfect candidate. My favourite part is her honesty and level of integrity, she will never give you a candidate she is not 100% sure about to ensure that you don’t incur issues in the future. It’s really more than just the money, it’s the passion and drive that makes it such a pleasure to work with Candice. 200% recommend.

Human resources business partner

Complement Recruitment has shown us the key aspect in your hiring process is not only having the right candidates being put forward, but working with the right Recruiter. Candice provides us with consistent value, delivering on her promise and identifying great candidates who meet the specific brief and requirements, often exceeding them. Factoring in the hiring or line manager’s needs of the potential applicants, as well as HR’s responsibility and position in the process. Intuitively understanding and approaching our needs with a professional, instinctive attitude, we highly recommend Complement Recruitment’s services to any business seeking a team fit and skillset to match those of your industry.

HR Recruitment Officer

Candice contacted us with a Candidate she felt might be a good fit for us, and she was right! After a few interviews, we hired through Complement Recruitment. During the entire process I found Candice to be extremely resourceful, proactive & passionate about her work, and her candidates. When our new team member joined us, she said Candice kept in contact with her throughout each step, which no other Recruiter had done before, this made her feel valued and in good hands and for the first time enjoyed the hiring process from job application (start) to company on-boarding (finish). This secured our partnership with Complement Recruitment, we have the utmost confidence in Candice. What she says, she delivers on, full transparency, to us as a Client, and the candidates she represents.

Human Resources Business Partner

We battled for months to find the right person for our department, we used various agencies, but no one could find us what we were looking for. Complement Recruitment found us the epitome of the ideal candidate in record time. Candice stated she will not send a CV of someone she herself would not hire and in an industry that is saturated with “placement fees” over “suitable placements” her candor speaks volumes. The service is beyond exceptional, Candice prides herself on a level of integrity & we have complete trust in her capabilities.

HR & Change Manager
ENERGY, GAS | Manufacturing

Complement Recruitment have been one of the most seamless and responsive recruitment agencies I have had the pleasure of working with in my career. In the Automotive industry, we can never seem to find a Recruiter who understands our technical supply chain requirements. Since our first meeting, Candice has since turned our recruitment process into a reactive and enjoyable process. Her candidates are of exceptional quality and direct industry experience. I would recommend Complement Recruitment if you wish to turn your recruitment and talent search around with an implicit & driven approach from Candice.

HR Generalist

Candice and her Team are the complete solution we were looking for when it comes to staffing and personnel. Driven by communication, clarity and professionalism at every stage. Available at all times, conflict resolution & offering the complete “marriage” between employer & employee, we prefer an applicant’s character and suitability over certifications in our business, Candice has never got it wrong, even when we are unsure, she showcases & highlights the applicant’s capability, before we or the candidate are aware it is the ideal fit long term, she really is committed to fighting for all sides of the spectrum, her candidate, and us as her trusting client.

HR Director
PRODUCTION Manufacturing

Complement Recruitment have transformed our attitude when liaising with staffing & recruitment agencies. Our HR Department is hesitant to deal with a new vendor as one can imagine; however, Candice has proven to have an implausible eye for talent & the crucial candidate / company fit.
She is highly efficient, proactive, maintains communication in all stages of the hiring process, & is always a pleasure to work with, even after hours & on weekends. We can discuss a position over the phone, without forwarding a job description, and Candice knows exactly what to look for. In my 18 years in the Human Resources & Talent Recruitment fields, Candice is one of the most diverse, fervent & resourceful people I have ever had the pleasure of working with. We won’t be needing another Recruiter for our business as Candice is just that, an invaluable, outsourced “Complement” to our Team.”

Senior HR business partner

As Head of Human Resources at a medium-large sized manufacturing company, I worked closely with Candice to fill strategic leadership and technical positions. The technical and scarce skills specifications of our unique business proved challenging to find candidates who met both the technical and cultural fit to our business. Candice became a trusted business partner seeking clarification on vacancy requirements and providing input on the skills and resource trends in the market. As a result, the ratio of candidates presented per successful placement was significantly reduced minimizing cost and effort of placement and supporting successful achievement of the strategic objectives of the business. In my 15 years of consulting experience across industries I have learnt the importance maintaining partnerships with dedicated professionals and therefore will continue to engage Candice’s services in future.”

Chief HR & Talent Officer

Complement Recruitment are a breath of fresh air! No mess, no fuss. Honest, Focused, Forthcoming, and we formed a genuine rapport & partnership. A candidate we employed even remarked on his first day of induction assuring us from his side, Candice was proficient, sincere and went above and beyond continuously for him. She really takes the entire, often lengthy process, and everyone involved into account.
This is the representation we want in colleagues, candidates and business partners.

Human Resources Manager

Complement Recruitment has shown us that finding a new addition to the team can be an enjoyable process. Excellent customer service, hands-on, and a high attention to detail. Candice really understands the ethos of our brand.” 

IT & Branding Manager
Media & Design

Complement Recruitment always go above and beyond the call of duty for us, no job is too big or small. Candice is extremely resourceful, dedicated, and an avid professional at all times! We trust her & her team and have developed a genuine friendship.”

HR Director Jeremy
Human Resources Director
Technical Trade

Candice is always available, attentive, & meticulous. She knows exactly what we are looking for. The applicant’s we interview from Complement Recruitment fit our company values, have the team player attitude & work ethic we pride ourselves on. Whether candidates are coming through from out of town, or locals, Candice arranges everything & really streamlines the entire process for our line managers & human resources department, taking so much pressure off our shoulders. A full-service agency like no other we have dealt with.

Regional Manager
Logistics & Supply Chain

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candidate contact - testimonials contact - contact - complement recruitment testimonials

Complement Recruitment have been absolutely magnificent from day one when they made contact with me. Especially Candice Macdougall, WOW!!! They say “when you know, you know” I guess we both knew. 

It’s in their slogan and Candice Macdougall got personal with me, we made an instinct connection and my journey to my new career path has been splendid. Courtesy of Candice and Complement Recruitment Team. Even when I was losing hope she kept her resolve and we both got what we wanted. Thank you for everything Candice, I pray that you can afford the opportunity to every deserving candidate / client that comes through your business as you have done with me.

Any employer or employee looking to complement their business or further their career with top talent and personal touch look no further than Complement Recruitment

Once again, huge THANK YOU!!!

Complement Recruitment | Employment Agency | Vacancies | Jobs | Hiring | Recruiter | Career

I struggled for months to get a job and this became my worst nightmare, I felt hopeless and questioned my ability and everything that I had achieved in the past years of my working experience and life. When I sent my CV to Candice, she was always very supportive and she gave me words of comfort and just knowing that there was someone who GENUINLY cares about my future. She never gave up on me! It has been an absolute blessing to have Candice in my life and if it was not for her, I would not be employed right now. 

I can’t thank you enough for what you have done for me and how this has changed my life and my future ahead. Complement Recruitment is a UNIQUE agency, as Candice handles people with care and shows a genuine interest in their lives.

I cannot thank you enough!

Complement Recruitment | Employment Agency | Vacancies | Jobs | Hiring | Recruiter | Career

You guys are the best. Candice is very professional in her line of work. Making sure the company gets the best of workers. Motivates her candidates. Always ensuring your C.V stands out. She goes the extra miles not just a mile. Everything is done by the book. Prepares you for the interview. She knows her stuff, does her homework to ensure the client is satisfied. I would recommend Complement to any company looking to hire the best. Thank you Candice. You make Complement Recruitment the best recruitment agency.

maintenance technician toolmaker

Candice reached out for a position she had available, after a few interviews, I was not successful for the first role, but was offered an alternative position within the company that coincidentally suited my qualifications and skillset even more. I want to thank Complement Recruitment for all the time and efforts during this process, an amazing opportunity, and without Candice would not have been possible. 


The moment I saw the post, I just saw myself written all over the advertisement. I didn’t actually take it to my head (or heart), because I’ve been getting rejection messages for as long as I could remember. Without even a chance to sit in an interview and discuss my experience, I am more than a piece of paper, and no one would give me, or other job seekers that chance. I thought it might be a step backwards, but it’s also another step forward for growth, freedom and peace of mind.

My prayers were answered, I was seen and heard, the company actually ended up offering me more than the salary on offer! I can not stress enough how thankful I am to Candice, she was sent by God himself, and she surely delivered. We need more people like Candice, and recruitment agencies like Complement Recruitment.


I would like to thank you for this opportunity, it is a huge one for me. You could’ve just given it to anyone but you believed in me, and helped guide me to proceed with my career in the direction I’ve always dreamt of. May you please do this for others especially at this time we are in. I really appreciate it Candice, and will always cherish what you’ve done for me. Wow, you’ve been so amazing, thank you for everything helping me through this process so quickly and smoothly.


Complement Recruitment – WOW, even the name says it all! While I was struggling getting mostly temporary positions after my retrenchment, just one call from Candice Macdougall changed all of that. When Candice informed me that their client decided to fill the position internally that we had been working on,  it was disappointing but Candice informed me of another role a few weeks later, and that gave me hope. After I went for interviews, the National Lockdown & COVID-19 started, that was another challenge that we overcame together. I like how Candice communicates with her candidates and gives support throughout the whole recruitment process.

When I had my final interview and was offered the job at a Global Company, a company that I cannot wait to join, and such a great working environment, I felt at home in the interview processes. I am very grateful and all thanks to Candice and Complement Recruitment.
If you’re looking for a job, Complement Recruitment will definitely find you an opportunity that matches your main career objectives.

Accounts receivable clerk

Oh Candice, Candice, Candice.. I don’t know where to begin! First and foremost thank you for the existence of your company, Complement Recruitment. Today, I started my new job as a Safety Officer for a Global company, You have given me hope again. I wish all recruitment companies would take heed from Complement Recruitment, exceptional from start to finish!

Keep doing what you do, thank you once again for your time, after hours, email’s, calls and everything in between that you made sure I got this job. Your unending support from start to finish, thank you, thank you, Thank You!

safety officer

I am so grateful to this special lady, Candice Macdougall this morning, who made her way into my LinkedIn inbox on a Public Holiday no less. I delayed a bit before responding, checked out her business and personal profile (and she was legit, all the way!!). I then responded with my resume, she accepted, interviewed and placed me all within a month!

With all that being said, she reassured and guided me through every single step of the way, always a compassionate and kind soul, before she was a Recruiter. I am grateful to have been placed under her care and guidance and I think any company or prospective candidate who has had the opportunity to engage with you should consider themselves extremely fortunate. Wishing you and your company, Complement Recruitment only the very best for the future!

Manufacturing | PACKAGING

I want to say a massive thank you to Candice Macdougall for helping me to secure a great job opportunity, which I probably wouldn’t have even been aware about if it weren’t for her. Therefore, I count myself as being incredibly lucky to have had Miss Macdougall’s thorough help, support and advice throughout the whole application process. Candice is very professional, calm, informative, quick to respond, always happy to help and therefore, just an absolute pleasure to work with.


Complement Recruitment is one of the best recruitment agencies I have dealt with in my career. Most agencies and recruiters request your documents & CV, get you as the job hunter / seeker excited about the position, & then we never hear anything from them again.
With Complement Recruitment, I was taken aback that there are still professional’s out there that keep us updated on the next steps, before I even had to call & follow up. Great service, professional & always go the extra mile for candidates, first-hand experience!

Engineering Supervisor

Having been in a Human Resources position for many years, we deal with a variety of staffing & recruitment agencies and recruiter’s. When I applied for a HR Officer role, Candice responded to me within the same day of my application. Two days later, I met with her & our journey began.
I found Candice to be friendly, professional, tactful, hands-on and asked the right questions. She was not going to submit my CV if the organisation’s culture & open vacancy was not what I was looking for, saving time for all parties involved.
Her passion for people and recruitment is infectious, in an industry that most people do not understand how difficult it is.

Human Resources Officer

After being employed by my company for the past 16 years, I decided to re-enter the job market in search of a new career opportunity. After applying for a position for which I felt I was a suitable candidate, I was contacted by Candice Macdougall of Complement Recruitment. After discussions & the relevant documents were provided, Candice contacted me to relay that I was successful in my application, & an interview was granted for the position. As I had been in my present position for so long, the idea of starting a new position was quite daunting, however Candice was professional throughout the process & addressed all my questions in a timeous manner & effectively.

Of all the applications & interviews I have attended over the years; the biggest issue has been that most recruiters invite you for an interview and then never contact you again thereafter. In the interview process you are made to feel that you are perfect for the position & guaranteed feedback but then do not receive any responses afterwards, making you hesitant to apply for another possible position advertised. This was NOT the case with Candice Macdougall & Complement Recruitment. My experience with regards to our communications and the entire process in gaining this new opportunity has been pleasant and reassuring. I would like to thank Candice Macdougall once again and Complement Recruitment for their professional service & setting my mind at ease throughout this process and also for showing me that there are still Recruiters that are passionate about what they do and respond to the applicants. I recommend Candice Macdougall and Complement Recruitment for anyone that feels despondent in the job market and feels they have lost hope in the recruitment process.

Production Manager

Candice has been an absolute pleasure to deal with. I have been on the job market for over 5 months and from every other recruiter I have dealt with, Candice has really changed my perception of recruiters. She went out of her way to secure this position I have now accepted. She even worked on weekends and responded to my messages and emails on days she was off sick. She was pleasant and encouraging during my interview process. I’m so glad that I had the opportunity to deal with a recruiter with such professionalism and dedication to her candidates

BCom SAICA Accountant

I have been out of the Corporate Environment for 10 years due to various reasons and I wanted to get back into working world again. I approached Candice with my CV and she gave me quick feedback on how to improve my chances for new employment. She requested extra information and would then be able to put my CV forward to a well known manufacturing International Company. Within the same day she gave me feedback and I was requested for an interview. I was one of the two top candidates! Within 48 hrs I received word I got the position. Candice kept me in constant communication and without her professionalism and honesty, I would not have got this job. She truly is a Professional Recruitment Agent and would highly recommend her.

Executive Assistant to CEO
automotive Manufacturing

My time spent hunting was a lengthy and unsuccessful one until I came across Complement Recruitment. Candice and her team set me up with an interview and although the recruitment process spanned, I’ve a few months due to the company. Candice’s quick response time and great management skills made the process a lot better. I would recommend Complement Recruitment to anyone that is looking for a job as their services are impeccable.

senior engineer

Too often, recruiters only seem interested in their client’s requests, forgetting the needs of the candidates they are looking to fill a vacancy. Having applied for a position through the Complement Recruitment website, I received an “auto-responder” email, and I thought “Oh well, I won’t be hearing from them, my CV will never be seen”. My inner critic was shocked and humbled when Candice contacted me 2 days later asking for my documentation that the Auto-Responder email requested. We had a 30-minute conversation about the vacancy and general chit-chat.

We discussed how a CV is just a presentation of the candidate, and an interview grants us the platform to really engage and interact with the potential employer. I felt a direct, sincere attitude from Candice after our discussion. Two weeks later, Candice called me to say I have an interview with her client. Initially, they did not wish to interview me as my CV didn’t “fit” the profile, but Candice persevered, as she said she does. The rest is history. I started with the company a month later, and I have been with them for almost 8 months. Candice continues to keep in touch, as she said she would. A skilled, professional woman of her word, integrity and personable character.

Business Development Manager

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