Service Coordinator

Complement Recruitment are recruiting for a Service Coordinator Administrator for a permanent position based in Gqeberha, Port Elizabeth, Eastern Cape.

Apply Directly for this Job by clicking here – https://bit.ly/3LkgmiK

Minimum Requirements Qualifications And Skills

• Minimum Grade 12 Certificate.
• Minimum 2 years in a coordination or administrative role, ideally within a service delivery environment
• Own Reliable transport
• Customer Service driven, able to work within a team, reliable and professional
• Computer Literate – MS Office
• Experience in assisting the service delivery of a company from within all departments, logistics, maintenance, operations, warehousing, administration, management and sales

Duties:

• Coordinate end-to-end scheduling and execution of new service installations.
• Liaise with internal teams to ensure timely and accurate deployment.
• Track progress and proactively resolve scheduling or resource conflicts
• Manage routine and emergency maintenance schedules for existing clients.
• Ensure service level agreements are met by tracking technician dispatch and job completion.
• Maintain accurate service records and logs for compliance and reporting.
• Provide timely updates, answer queries, and handle complaints with professionalism and empathy.
• Work closely with sales, technicians, contractors and operations teams to align service delivery with customer expectations.
• Participate in planning meetings to forecast service demand and resource allocation.
• Champion a customer-first culture by ensuring every interaction reflects professionalism and care.

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Apply Directly on our Contact Form – Attach your Microsoft Word CV, and complete all the required information – www.complement.co.za/contact

Please Note: Companies may expire jobs at their own discretion. Should you not meet the minimum requirements or hear from us within 3 weeks, please consider your application unsuccessful.